Our Destination Specialists are here to make your dreams come true!

Our team of consultants are experienced travel agents and destination experts. We have spent our time and money to personally review properties all over the world and it’s that extensive knowledge that makes the My Trip Coach Team different. We put this experience to work for you to ensure that your vacation is a trip of a lifetime!

Shelley Knoedler, President



Specializing in Bucket List Trips in

Europe, Africa, Tahiti, Peru, Australia and New Zealand

Kaley McClain

(512) 228-8619


Favorite Hotels: Couples Swept Away, Jamaica, Excellence Playa Mujeres, Mexico, Jackson Lake Lodge, Grand Teton National Park, The Brando, French Polynesia, The Atlantis, Paradise Island Bahamas
Favorite Destinations: Caribbean, Mexico, Bahamas, Hawaii, North America, Canada, Tahiti, Belize
Recently Visited: Mexico, Canada, Nassau, Italy, Oahu, National Parks of the U.S, Costa Rica, Jamaica

My passion for travel began when I was a young girl taken on a trip with my parents to the magnificent Atlantis resort in Nassau, Bahamas. There, I would play with Dolphins, enjoy bahamian fresh cuisine while dining amongst their breathtaking marine exhibits, and slide down their famous thrilling water slides that ended in enclosed shark aquariums. Needless to say, after this adventure, travel would become an important part of my life.

I have traveled much throughout the United States, Canada, Hawaii and Italy; of them beautiful places that I am so glad to have experienced. However, I still consider my adventures in the Caribbean, Central America, and Mexico to be my favorite. Memories of these adventures include: riding catamarans along the coast of Jamaica where I jumped straight off of the boat and snorkeled into cliff caves; Having my morning ritual be a howler monkey alarm and a local cup of coffee in Costa Rica; and soaking up sun and time with friends at elaborate pool bars with a gulf of Mexico back drop at the many luxury resorts Mexico has to offer.

As a parent, a very important part of my personal travels is that I appreciate both vacations built around spending time with family in conjunction with trips planned for time without being a parent. I have driven the “Icefields Parkway” in the Canadian Rockies with a 16 Month old in the back seat. I have also gone away to a Mexican All inclusive adults only resort with my husband while “the baby” was back in The States with the grandparents. Each vacation serves a purpose beyond where you are going. It’s my passion to get beyond “where?” and get into “with whom?” and “why?”. Affording these questions consideration is where truly great trips come to life.

“Should I take my kids here?”, “Is this resort good for a romantic getaway?” or “is the extra travel time worth it?” are all questions I have answered with my personal experience. So the next time you plan an adventure, ask me about my experience at multiple resorts in Playa Mujeres, or about what I loved and didn’t at my time at two different Couples Resorts in Jamaica. My many experiences are your resource!

Specializing in: Caribbean and Mexico Resorts, US National Parks, Disney and Universal

Rachel Betts

(336) 601-7745


Favorite Hotel:  Agriturismo Buranco Monterosso Italy, Semeli Hotel Mykonos, Royal Blue Hotel Dubrovnik and Relais La Rupe Sorrento

Favorite Destinations: Croatia, Ireland, Paris, Innsbruck, Florence, Cinque Terre, Santorini and the Amalfi Coast

Recently Visited:  Santorini, Mykonos, Athens, Sorrento, Positano, Amalfi, Ravello, Capri, Rome, Cinque Terre, Florence, Venice, Innsbruck and Munich

I discovered my love for travel while planning trips for my family of five over the last 15 years.  We have been fortunate to explore England, France, Italy, Austria, Germany, the Greek Isles and Italy’s Amalfi Coast together creating wonderful family memories. I enjoy the challenge of preparing memorable and unique itineraries that reflect the individual interests of clients, and helping them create lasting memories.

Let me help you find that wonderful restaurant in Florence that serves Pear Ravioli, take you by cable car to the top of the Alps in Innsbruck, reserve a bedroom at a working vineyard in Cinque Terre, schedule a bike tour in Munich, plan a picnic lunch from Rue Cler under the Eiffel Tower, ride quad bikes in Mykonos or enjoy an incredible lunch on the cliffs of Positano. I am excited to be working with My Trip Coach and bringing my passion and knowledge to our clients.

Specializing in: Uniworld, Amawaterways and Viking River Cruises, Italy, Australia, Hawaii, Tauck Tours, South Africa, Peru

Christine Malick

(704) 942-7562


Favorite hotel:  Gstaad Palace, Gstaad Switzerland
Favortie destination: Switzerland and Iceland
Recently visited:  Croatia, Amalfi Coast, Paris, Rome, London and Iceland
At a very early age, I knew I had that innate yearning to travel. Growing up, we travelled throughout the United States frequently. From exploring the ruins in New Mexico and Arizona, listening to jazz in New Orleans, cross country skiing in Colorado, and going to see a Broadway show in New York. I began understanding the impact of being somewhere different and knew each time it somehow changed part of my life.
As an adult, I lived and worked in Budapest, Hungary and Gstaad, Switzerland for 3 years. I was able to travel extensively throughout Europe and soak up all of the spectacular culture and history of both eastern and western Europe. One of my favorite European cities is Prague; being the pristine city untouched by the war and deep cultural roots that flourish over the city with its arts, food and people. I also consider the Algarve in Portugal a gem in Europe. The beaches are incredible, the food is fresh from the sea and delicious and the people are kind and friendly. Most recently, I visited Iceland. WOW! What a place! The vast scenery of this country is extraordinary. Riding Icelandic horses on a beach, soaking in the Blue Lagoon, trying the Icelandic cuisine of lamb and fish while listening to the vibrant Icelandic people tell stories of their history was an experience I will never forget.
I like to work with my clients to give them a memorable experience beyond any guidebooks. I work closely with my clients to understand and customize a trip that exceeds your expectations and makes special lifetime memories.
I specialize in European travel. Whether it’s a river cruise on the Danube, having lunch on the Eiffel Tower, high tea in London or going on the underground tour in the Coliseum in Rome, I can help do all these things and more!

Specializing in:  Switzerland, France, Italy, River Cruise Specialist for Uniworld, Amawaterways and Viking Cruises, SeaDream Yacht Club and Seabourn


  1. Kaley is an amazing trip coach advisor. She’s super friendly and has a lot of insight since she has traveled a lot herself. Great personality and you can tell she definitely loves her job and has a great passion for it. I’ve booked with her before and she always responds so quick to emails, texts and phones calls. Excellent customer service I have received from her and I will continue to book my trips with her. I have also shared her name with several of my friends.

  2. A Mother/Daughter trip . . . at the last minute . . .with little time to travel very far . . .a hurricane coming . . .a birthday to plan around . . .and no idea where to go?

    We were quite surprised Christine didn’t hang up on us! We would’ve hung up on us! A mother/daughter who lived in two different cities. We had no idea where to go for an unexpected gift of four/five days to be together

    Christine Malick didn’t hang up on us! ! She dug right in with ideas, suggestions, and advice. Her patience was absolute! She tossed out suggestions and hit upon one we loved. She made the arrangements, watched the weather and when the hurricane surprised us all by NOT nearing our destination but decided to veer toward our departure location, she jumped right in to save the day! Never a dull moment! She worked tirelessly to make our trip the dream vacation it turned out to be! We loved Turks/Caicos! It was perfect! We would never have had such a great trip without Christine’s expertise; she went above and beyond for us!

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